Readiness review – interested parties: Transition or upgrade to ISO 14001:2015 must be carefully managed.  Over the next few posts, we will highlight the changes for your consideration.

NEW REQUIREMENT Clause 4.2 – Understanding the needs and expectations of interested parties – NEW REQUIREMENT

There is no equivalent clause in ISO 14001:2004 but guidance is provided within the notes supporting Clause 4.2 and within Annex A4.2. You will need to be able to demonstrate that you have identified all interested parties and their requirements that are relevant to the EMS. Please summarize:

• The process that you have used to identify interested parties
• Information about interested parties who affect or could affect your EMS
• Information about their needs and expectations
• Which have become compliance obligations.

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